Using the triggered correspondence module, you can set up automated communications to guests before, during and after their stay.
This allows you to increase guest engagement with compelling messages, enhancing their overall experience and satisfaction. This could be anything from a simple welcome message to an important announcement. The versatile tool can be used for marketing, operations or simply to encourage guest interaction.
Form stronger customer relationships by targeting specific guests with tailored messages.
Effectively communicate with your guests by setting the triggered correspondence for specific times or events.
Respond directly and promptly to guest queries by setting up a centralised message centre.
Maintaining contact with guests is a crucial touchpoint. Stay in touch by utilising these practical marketing tools:
Keep your guests in the loop with an efficient and cost-effective messaging service.
→ Send targeted messages straight to the hands of your customers
→ Tell guests about special offers, your loyalty program, upcoming events or booking confirmations
→ Set up one-way or two-way SMS
Want to strike up a conversation with your guests? Opt for two-way SMS, and their reply will be sent straight to your message centre.
Our internal EDM module makes it easy for you to target specific audiences with relevant information. By segmenting your database, you can increase hotel guest engagement by marketing to different audiences (such as past guests).
We’ve made the module really user-friendly; all you have to do is drag and drop elements like text, images, buttons and links into our simple template builder.
The end result? A professional and sleek email campaign without the digital marketing degree.
Use our loyalty tool to create a bespoke program that rewards guests for staying with you.
→ Guests can accumulate and redeem points for rewards or future stays at your property
→ Fully customisable with the ability to tailor to your brand and guests
→ Designed for easy enrolment - staff can sign up existing guests in one easy click.
